It takes a person to add the personal touch
TELEPORTIVITY is a cloud based interactive touch screen software solution that allows you to virtualise your human workforce
The world is locked in a digital arms race. We’re fixated on becoming more automated, more efficient, more unmanned. But somewhere along the way, we lost something vital. Our humanity. The ability to look someone in the eye and feel what they feel as we communicate with them. We forgot that people like dealing with people. And, when it comes to truly effective communication, nothing beats face-to-face, human interaction. So we’ve created the best of both worlds. Combining touch screen innovation and authentic human interaction, TELEPORTIVITY allows specialists to look their customers in the eye from anywhere in the world; to assist, face-to-face and on-demand, at your physical location using the latest in digital technology.
On demand "human assistance" available across your physical location. Just “Tap” and your staff are ready to assist!
Assist your customers with any enquiry! With our patent pending "Tap Me" one touch technology, guests at your physical location have live assistance on tap for - Product information, Concierge, Promotional information, and any of your other requirements... Your choice of 1-200 screens per location. Specialist teams highly targeted and trained for your needs! Your customers, visitors and guests will be spoilt with "Tap Me!" assistance at every turn...
Live, Human Operators can proactively engage with your customers, visitors, guests and anyone else on-site!
Even though your staff are remote, they can engage with your customers and staff whenever and wherever you require! You’ll have full visibility of those high traffic areas at your locations and can engage with your customers proactively across multiple sites simultaneously... In addition our system stability module maintains 720p resolution, giving you superb video quality consistently...
Operators can also travel with your customers (and staff) by instantly "jumping" screens throughout a location, to seamlessly assist wherever they are at the location… and you can engage with other customers from multiple locations simultaneously… You’ll have an amazing advantage that will leave your competitors looking 2nd rate!
Every operator has full visibility of your location, is available across all of your screens, and also has the ability to assist throughout multiple locations. One operator has the visibility, flexibility, scalability and maneuverability to the equivalent of 10 staff members. This is also scalable according to how many screens you wish to deploy. Increase staff productivity and efficiency by a minimum of 1000%.
Easy setup and installation - all you need is a decent quality speed internet connection, some training for your staff and you’re ready to go! Whether you want to engage with your customers for one hour a day, during a promotional period, or simply as a customer service "in store" self help solution, we can provide custom integrations for your organisation.